What does call forwarding behavior define in CUCM?

What does call forwarding behavior define in CUCM?

• A. CUCM redirects calls based on configured forward conditions.
• B. CUCM records calls and forwards to CSU.
• C. CUCM blocks forward under certain codes.
• D. CUCM forwards calls to voicemail only.

Answer: (A)

Call forwarding behavior in CUCM is defined by configured forward conditions. When a call arrives, CUCM checks the forwarding rules that are set on the endpoint or user (such as Forward No Answer, Forward Busy, and Forward All). If a condition matches, the system redirects the call to the destination specified for that rule—this destination can be another extension, a hunt group, or voicemail, among others. This conditional logic is what governs how calls are rerouted during busy lines, no-answers, or when all calls should be forwarded. While forwarding can go to voicemail, the essence is the configured forward conditions that determine where and when a call is redirected.

Call forwarding behavior in CUCM is defined by configured forward conditions. When a call arrives, CUCM checks the forwarding rules that are set on the endpoint or user (such as Forward No Answer, Forward Busy, and Forward All). If a condition matches, the system redirects the call to the destination specified for that rule—this destination can be another extension, a hunt group, or voicemail, among others. This conditional logic is what governs how calls are rerouted during busy lines, no-answers, or when all calls should be forwarded. While forwarding can go to voicemail, the essence is the configured forward conditions that determine where and when a call is redirected.